Food Allergen & Product Information
IMPORTANT: GOLD KITCHEN CO prepares food in a kitchen where a range of allergens are handled. While we take care with dietary requests, we cannot guarantee an allergen-free environment. For this reason, we are unable to accommodate orders involving severe or life-threatening food allergies.
ALLERGY & DIETARY INFORMATION
GOLD KITCHEN CO prepares a variety of meals in a kitchen that handles common food allergens, including wheat/gluten, milk, eggs, soy, sesame, peanuts, tree nuts, fish and crustaceans.
While we take care when preparing meals and managing dietary requests, cross-contact with allergens may occur in our kitchen.
If you have a food allergy, coeliac disease, intolerance or other dietary requirement, please contact GOLD KITCHEN CO before placing your order so we can discuss your requirements and advise whether we are able to accommodate your request.
Custom dietary requests require a minimum of 48 hours' notice and are subject to availability.
Please do not rely solely on menu descriptions when managing a food allergy. Allergen information is available upon request.
If you have a severe or life-threatening food allergy, please contact us before ordering. We cannot guarantee an allergen-free environment.
Also remember that this website statement doesn't replace the allergen declarations required for your individual foods/labels. FSANZ requires prescribed allergens present in food to be declared using the required names.
Important information regarding allergens, dietary requirements, storage and serving sizes.
1. Allergen Notice
All meals are prepared in a commercial kitchen that handles:
- Milk & Dairy Products
- Eggs
- Wheat & Gluten
- Soy
- Peanuts
- Tree Nuts
- Sesame
- Fish
- Shellfish
While every reasonable effort is made to minimise cross-contact, Gold Kitchen Co is not an allergen-free kitchen and cannot guarantee the complete absence of allergen traces in any product.
2. Dietary Requirements
Customers with food allergies, intolerances or dietary requirements are encouraged to contact us prior to ordering at admin@goldkitchenco.com.au.
Our team will gladly provide ingredient guidance where possible; however, suitability for individual dietary requirements remains the responsibility of the customer.
3. Portion Sizes & Nutritional Information
Meal weights, portion sizes and nutritional values are provided as a guide only.
Due to natural variations in fresh produce, meat trimming and cooking processes, actual serving sizes and nutritional values may vary slightly from those stated.
4. Storage Instructions
- Keep refrigerated between 0°C and 4°C (must not exceed 5°C)
- Consume by the stated use-by date
- Once opened, consume immediately
- Meals should be refrigerated as soon as possible after delivery or collection
5. Product Availability
Ingredient availability may vary from time to time. Menu items, ingredients and recipes may be adjusted without notice due to seasonal availability or supplier changes, while maintaining the quality standards of Gold Kitchen Co.
6. Ordering Acknowledgement
By placing an order with Gold Kitchen Co, customers acknowledge that meals are prepared in a commercial kitchen handling multiple allergens. Customers with known allergies or dietary requirements must contact us prior to ordering.
Need Assistance?
Our team is happy to answer any questions regarding ingredients and dietary requirements.